Our Policies . . . 

Equal Opportunity Policy


Key elements     



  • Our statement of intent, including the aims and objectives of our policy
  • Who the policy applies to
  • An outline of specific commitments and actions which will be undertaken
  • How the policy will be implemented and who is responsible
  • Monitoring and review
  • How complaints will be dealt with.

It is our policy to provide employment

equality to all, irrespective of:


  • Gender, including gender reassignment
  • Marital or civil partnership status
  • Having or not having dependants
  • Religious belief or political opinion
  • Race including colour, nationality, ethnic or national origins
  • Disability
  • Sexual orientation
  • Age


Statement of policy 

The aim of this policy is to communicate the commitment of the Directors and management team to the promotion of equality of opportunity in Captec Services

To Whom does the policy apply?


  • Job applicants and potential applicants
  • Employees
  • Contract workers
  • Agency workers
  • Trainee workers and students on work experience or placements
  • Volunteer workers
  • Former employee

We are opposed to all forms of unlawful and unfair discrimination. All job applicants, employees and others who work for us will be treated fairly and will not be discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.

We recognise that the provision of equal opportunities in the workplace is not only good management practice, it also makes sound business sense. Our equal opportunities policy will help all those who work for us to develop their full potential and the talents and resources of the workforce will be utilised fully to maximise the efficiency of the organisation.

Equality Comitmments

We are committed to:


  • Promoting equality of opportunity for all persons
  • Promoting a good and harmonious working environment in which all persons are treated with respect
  • Preventing occurrences of unlawful direct discrimination, indirect discrimination, harassment and victimisation
  • Fulfilling all our legal obligations under the equality legislation and associated codes of practice
  • Complying with our own equal opportunities policy and associated policies
  • Taking lawful affirmative or positive action, where appropriate
  • Regarding all breaches of equal opportunities policy as misconduct which could lead to disciplinary proceedings.

In order to implement this policy we shall:


  • Communicate the policy to employees, job applicants and relevant others (such as contract or agency workers)
  • Incorporate specific and appropriate duties in respect of implementing the equal opportunities policy into job descriptions and work objectives of all staff
  • Provide equality training and guidance as appropriate, including training on induction and management courses.
  • Ensure that those who are involved in assessing candidates for recruitment or promotion will be trained in non discriminatory selection techniques
  • Incorporate equal opportunities notices into general communications practices (eg, staff newsletters, meetings)
  • Obtain commitments from other persons or organisations such as subcontractors or agencies that they too will comply with the policy in their dealings with our organisation and our workforce
  • Ensure that adequate resources are made available to fulfil the objectives of the policy.

Monitoring and review

We will establish appropriate information and monitoring systems to assist the effective implementation of our equal opportunities policy.
The effectiveness of our equal opportunities policy will be reviewed regularly [at least annually] and action taken as necessary.


Employees who believe that they have suffered any form of discrimination, harassment or victimisation are entitled to raise the matter with the company management. All complaints of discrimination will be dealt with seriously, promptly and confidentially.

In addition to our internal procedures, employees have the right to pursue complaints of discrimination to an industrial tribunal or the Fair Employment Tribunal.

However, employees wishing to make a complaint to a tribunal will normally be required to raise their complaint under our internal grievance procedures first.

Every effort will be made to ensure that employees who make complaints will not be victimised. Any complaint of victimisation will be dealt with seriously, promptly and confidentially. Victimisation will result in disciplinary action and may warrant dismissal.

Best Practices Policy

Captec Services promotes best practice in all aspects of running a specialist cleaning business. We undershtand that our service must fulfil many requirements before being recognized as professional specialist cleaning and specialist Access Company.

Captec Services & Sustainability

People are the most important renewable resource and therefore, are the strongest asset to any organization. A strong development program is the underlying factor for a company’s success. Employees are the concrete foundation for the company and programs should be implemented that reward and provide comprehensive training and evaluation.

We must adapt to this rapidly changing environment by being prepared to change and implement new creative ideas related to sustainability. New solutions that improve recycling and waste redirecting can ultimately reduce costs and increase profits.

Sustainability is only created when you provide a consistently good service managed by professionals.

With increasing pressure on cleaning companies to adhere to the ever changing and the most current, it is imperative that in order to maintain good sustainability all companies must invest in this area if they want to remain a company to be recognized. 

We will supply the full written company policy upon request